Description
Module 1: Introduction to Presto

• What is Presto
• Presto Operational Specifications
• Presto Block Concepts
• Presto & Attached Data

Module 2: Presto Architecture

• Hardware Requirements
• Software Requirements
• Architectural Overview
• High availability Architecture
• Database Specifications & Compatibility
• Presto Logs
• Presto Block Structures & Specifications

Module 3: Installation & Configuration of Presto

• Database Setup
• Presto Setup
• Registry Settings
• Log File configuration

Module 4: Genesys Configuration of Presto

• Presto & Application Configuration
• Presto & Block Configuration
• Presto & Switch Configuration
• Presto & DN Configuration

Module 5: Presto System Management

• Log Levels & Log File Management
• Database Management
• Monitoring

Module 6: Presto Database

• Creating New Tables
• Modifying Attached Data

Module 7: Presto Advanced Concepts

• High Availability
• Dynamic Reconfiguration

Module 8: Information Extraction

• Sample SQL Statements
• Potential Avenues for Information Output

Duration: 1 day
Costs: 495 USD

Prerequisite

Genesys Certified Engineer recognition or equivalent experience

Windows NT/2000 experience

TCP/IP networking knowledge

MSSQL knowledge

Objective
This course is designed to give you an excellent understanding of the Presto product, BCE Elix’s outstanding historical reporting solution. It will give you the ability to install, configure and test the basic functionality of the product.

The course will focus on integration with the Genesys environment, the method by which data will be stored in the Presto database, as well as methods of extracting data through SQL statements.

For more information, contact us at info@bceelix.com.