Description
Are outbound sales calls your company's primary channel for promoting your products and services, generating new business, and expanding your customer base?
If the answer is yes, then having contact centre agents who possess the right attitude and skills to place calls to potential clients and generate a sale is critical to your business' success.
With rejection being a reality of the profession, participants of this course will also look at effective ways of maintaining a positive attitude and staying motivated. The Advanced Outbound Selling Skills workshop will improve your agents' confidence and effectiveness, resulting in positive customer relationships and increased sales.
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